"I want to thank you for your wonderful service. Another company told me it would cost as much to repair my garage door as it would to replace it. There quote was almost $800 for both (the repair or replacement). Right now it was not financially possible to spend this kind of money. I found your name in a catalog of recommended providers. I was so grateful when your tech came out and assured me it would be repaired for about half of the previous quote. Your tech was not only friendly but he gave me a lot of information on what and why things needed to be done.
Thank you again and I will call you in the future for any additional services
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Tommy C., Coppell, TX
How SAFE is your Garage Door and Opener?
School is almost out, summer is coming, vacations are being planned……… Do you know where your kids are? Imagine this………children are playing in the garage or driveway and a torsion spring breaks, a very loud noise (sounds like shot gun going off), you hear a loud crash, after running outside you see the garage door has crashed to the ground, your child is underneath the door. What do you do next?
During the coming months while children are out of school, they like to play outside when the weather is nice. The garage door gets opened and closed many times during the summer days. We are involved in a lot of activities such as sporting events, games, picnics, bike riding, playing with friends and the list goes on.
How many of us let our children play in and around our garage door? How many of us play the game of jumping over the infrared safety beams (ISB) to see if we can get the door closed without breaking the beam? How many of us let our children hang from the bottom like a swing on the garage door while it is opening or let them play with the remotes to open or close our garage door? Is this you?
What most parents don't realize is how dangerous our garage doors can be. We use it daily, taking it for granted and don't care about it until…………..it doesn't work (normally when you have a very important function or appointment to get to!)
Your garage door is the largest moving object in your home. We need to be watchful of our children, as we do not want anything to happen to them. They are our pride and joy! (Look for the safety tips included in this newsletter). Most of us don't realize we should have our garage door and opener serviced annually just like you service your car with oil changes every 3,000-5,000 miles. We highly recommend your garage door and opener be maintained on an annual basis to keep it working properly by an experienced garage door professional. By doing this you can prevent most emergencies relating to your door or opener.
If you have any questions or concerns please feel free to contact us at 972-877-5774.
"I wanted to take an opportunity and say Thank You for the outstanding customer service you and your company provided to me. I was preparing to leave town on the following morning and when I went to open my garage door to load my vehicle it would not move. I called your company (On a Saturday evening) and got a voice-mail so I decided to move on to the next company. Before I could get another number I received a return call inquiring to my need for garage door service. I explained my dilemma and was told someone could be out within the hour.
I was amazed when the technician was there as promised, had the appropriate parts, and returned my door to working condition within a total of 2 hours of it's breaking (and at a reasonable price). Thanks for the great great customer service from start to finish, I wish you and your business the best in the future and will not hesitate to recommend your company to anyone in need."
Ron H., Frisco, TX
"Todd came quickly to our rescue. My husband had just purchased a new car for me when one of the side of the garage door broke loose and was hanging just above my car. Luckily Todd had what he needed to repair the door on the spot. I was so grateful. He also took the time to check our other door and showed me how both doors had been pinched into place when installed. He was able to repair both doors in one visit and put our minds at ease. Thanks for excellent service! I will definitely refer you."
Amy F., Plano, TX
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