Customer Testimonials

Garage door repair testimonials from our customers

“Very fast response for a tech to come to my house, Speedy! Friendly technicians, personable and positive!”
Rich D., Plano, TX

“Daniel represented A1 well with his product knowledge and personality for the 3 other companies who bid the project. During the install I noticed a dent on one of the garage door panels but had not yet said anything. Daniel without me saying anything noted the dent and arranged to have the panel replaced. Because the panel was in stock A1 was able to replace the panel the next day. Well run company. Thank you.”
Curtis J., Plano, TX

“A1 Affordable Garage Door Services were awesome. The young man who showed up was an hour early and had a great attitude. He was very passionate about his job and answered every question that I had about what needed to be done to fix our garage door. He was very knowledgeable but also down to earth. He started working right away and finished very quickly. I definitely recommend A1 for all of your future garage door needs.”
Levi L., Little Elm, TX

“I was pleasantly surprised at the speed my door was repaired. The technician was prompt friendly, and your price was affordable. Thanks A1!”
Katherine T., Dallas, TX

“A1 Affordable GDS was extremely helpful and prompt when I called. They had a technician at my house within 1 hour of me making the phone call. He was very thorough in his explanation of what needed to be done and gave me the cost up front. He had my garage door fixed within 30 minutes. I was very impressed with the technician and A1 Affordable GDS. I will definitely use them again and recommend them to anyone.”
Clint C., McKinney, TX

“I want to thank you for the fine service and quality service people. Todd came and secured my damaged door the same day I called. He came back and installed my new door quickly and cleaned up all residual at the end. I especially appreciate how he went over the operation of the door after it was installed and adjusted. Your service people were a breath of fresh air! Thanks for the service.”
Michael W., Frisco, TX

“Our A1 Affordable experience exceeded our expectations from start to finish. Being able to view the door in the showroom and having the opportunity to get all our questions addressed made the selection process so much easier. Installation was handled quickly and efficiently, and the door looks and fits great! We appreciate the knowledge and professionalism shown to us and would gladly recommend A1 Affordable and their services.”
Diane M., Coppell, TX

“I needed to replace both my garage doors and had put it off for almost a year.  If I had known the process was going to be so easy and quick with A1 I would have called sooner.  Technician was detailed in his explanation of what would be done, there was NO hidden cost and doors were installed next business day. Very professional quick and no surprises, Highly recommend.”
Mimi G., Frisco, TX

“Great information on the operation of garage doors. Very glad to have preventative maintenance to reduce the risk of future issues. The maintenance technician was on-time and provided excellent service.”
Paul H., Fairview, TX

“Very pleased with the quality of service and professionalism of A1 Affordable GDS. I will definitely use them again & refer friends!”
Kelley L., Plano, TX

“Thank you A1 Affordable Garage Door Services! Can’t thank you enough for fitting us in and fixing our door today. Our garage door has never been more smooth and quiet. Dan identified the problem and repaired the door quickly, answered all our questions, and very fair price. Such a great feeling to have folks in your home that are professional, trustworthy and you’ll want to call again!”
Gayle P., Plano, TX

“We found A1 in the Denton County Vendor Magazine and were drawn in by the positive reviews. So glad we chose to call A1! The response to a late call (about 4 pm) was answered immediately. We were fixed up with a new springs, new keypad etc. quickly and professionally and the best part was we didn’t break the bank. Thank you A1! We will call you next time!”
Laci S., Carrollton, TX

“From the initial phone call with A1 Affordable GDS, I knew they were different than the rest.  They answered the phone and scheduled same day service right then. The tech came out on time, was extremely friendly and knowledgeable. All my needs were met – very customer service oriented!”
Leslie M., Frisco, TX

“When I asked questions on why they were doing this or that they readily answered. I felt like I was learning during the service call.”
Rafael S., Plano, TX

“Thank you for working with us. Your level of professionalism and customer service is awesome. We were very pleased to see that who you are – outside the business is who you are within your business.  Everything was personal but professional. Go Eagles!”
John and Lucrecia T., Allen, TX

“I called A1 to ask about repairing our garage door and to investigate the options for a garage door opener. They answered all of my questions and explained the various garage door options and related expenses. A professional service tech arrived at my house the same day with the product that I selected. However, the technician determined that based on my garage arrangement, the product selected would not work. He recommended a different model and suggested for me to visit their office to look at and ask any questions regarding the recommended model. I took him up on his suggestion to visit the office and I am very glad I did. I got to meet and visit with the owners and was very impressed with their knowledge and genuine interest in making sure I was completely satisfied with the alternative. I ordered the new garage door opener on the spot and the technician was at our house the next morning for the installation. The technician was polite, knowledgeable, professional and on time to install the new opener and fixed the section of the door that was not working properly. He explained the operating functions of the equipment and answered all of my questions, even the dumb ones. The responsiveness and professionalism of the A1 Team re-enforced my decision to select this locally owned business. I will definitely recommend A1 to anyone looking for a garage door repair and service solution.”
Rich H., McKinney, TX

“A friend highly recommended A1 Affordable Garage Door Services when I told her I was having problems with garage door not opening.  Upon further inspection, I noticed the chain was hanging down from the track.  I called on a Saturday and was informed a technician would be out the “same” day between 3-3:30pm.  I can’t tell you how relieved I was to hear I’d be getting same day service.   I received a phone call from Kris informing me the tech would be at my residence at 3:15pm – right on time!  After observing the problem, the tech (Dan) gave me 3 options.  He fixed the problem in 30 minutes and the garage door was up & running.

A1 – you definitely get A-1 service; Affordable – yes it is, with no charge for service call.  I give this company and staff a 5-star rating.”
Marlene M., Frisco, TX

“My spring broke on a Saturday evening trapping one of my vehicles inside the garage. I called A1 Affordable GDS thinking it would be Monday before I could get it fixed, but I was surprised to learn A1 Affordable GDS offers a very reasonable price after hours service. I opted for that and a technician was at my house in less than 45 minutes. He got right to work and knew exactly what he was doing. Within 30 minutes the repair was complete Less than two hours after I discovered the broken spring (on a Saturday evening!) My garage door was working again. I am very pleased with the service and responsiveness I received from A1 Affordable GDS.”
Charles R., Sachse, TX

I called several door repair company’s for a estimate and most wanted a large fee for estimate and were Not Friendly! Had to look no further, great person, good price and they will take care of you.”

5 star repair garage doors reviews Google User ~ Larry H., Murphy, TX

Garage door repair thank you testimonials

Stopped by their office/showroom on Friday afternoon. Very cool place. The women who greeted me were all very friendly, and helpful. I setup an appointment for the next day at 11:30 am to have my broken garage door looked at.

Mark arrived promptly. He was very professional, straight forward, and showed me what needed to be fixed, to remedy the immediate issues. He also pointed out a couple of other issues that would be recommended to take care of. I went ahead and had him fix everything that was recommended to me.

He was able to fix everything on my 30 year old door, and for much cheaper than I thought! I’ve worked with other garage door companies in the past, and have always been left slightly disappointed. A-1 Garage door services will now be the only company I use, and recommend!

Coming from a life-long service industry owner (HVAC) it’s nice to work with another company that hold themselves to a higher standard!   5 stars!

5 star repair garage doors reviewsYelp User ~ Dano D., Allen, TX

Sunday morning and my garage door spring is broken. These guys had great follow up and repaired my door for $100 less than another quote I received. This was my second time calling them- good both times.

5 star repair garage doors reviews Google User ~ Nancy R., Plano, TX

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Earlier this year our garage door was acting up and not closing properly every time. One call to our good friends at A1 Affordable, a timely service call and great work by our technician, now our garage door is as good as new and hasn’t had a problem since.

5 star repair garage doors reviews Google User ~ Dane M., Gunter, TX

Came out in a reasonable time and gave us a fair price. Very pleased with the service and I would certainly use them again.

4 star repair garage doors reviewYelp User ~ Vinita R., Plano, TX

I would give them 5 stars for their service but probably 4 for the service charges as they tend to be expensive. They are very professional. We have used their service for the last 2 years now . We have got the garage door serviced, installed insulation at the bottom, installed exterior remote entry as well as got the door fixed after it got stuck. Would keep using their service and recommend them as well.

5 star repair garage doors reviews Google User ~ Fraz T., Plano, TX

I had used their service twice and both time in an emergency situation. We accidentally backed our car while the garage door was not completely open. The first time we called them it was late evening on a stormy evening.  As during the storm they were too busy, but the person who answered the phone was very courteous and assured me that someone will show up the same night. They did at the promised time. The second time also the person showed up as promised on time.

On both occasions the technician was very professional and did not try to push me to make the decision or try to up sale. They provide me with enough information and gave me enough time to make up my own mind.

I was very impressed and happy with the professionalism and work provided with this company.  I will highly recommend this service to anyone looking for garage door service.

4 star repair garage doors review Yelp User ~ Shabbir A., Frisco, TX

A1 Affordable Garage Door Services has been my go to company for several years for my home garage door. I have them come out every year for preventive maintenance. The tech guy is polite, efficient and gives honest feedback about my system. Great peace of mind !!”

5 star repair garage doors reviews Google User ~ Francy B., Dallas, TX

I love this company! Affordable with Quick service time in less than 30 min. Great customer service & professional. I definitely will recommend them my friends & family.

5 star repair garage doors reviews Google User ~ Genia W., McKinney, TX 

“My garage door stopped working in the evening during weekend. I called couple of people but no answer replied so we found A1 Affordable GDS online and called them. Sara is the most sweetest person helped us on phone and taught us to close the garage door manually. Thank you Sara for your help otherwise my garage door would stay open whole night and it is scary not safe. Very next day morning a smart technician came and fixed a garage door opener. Thank you so much all of you and Sara I specially appreciate your help!”

5 star repair garage doors reviewsGoogle User ~ Bela & Sanjay P., Plano, TX

“Tony and I are very satisfied with the service & information provided for these reasons:

  • Technician arrived early
  • Technician was very friendly
  • Technician introduced himself
  • Technician assessed the situation
  • Technician provided solutions
  • Technician stated pros & cons
  • Technician suggested replacement
  • Technician repaired the garage door
  • Technician provided estimate for replacement
  • Technician made a very good impression and we will definitely use your company when we have to replace the door”

5 star repair garage doors reviewsGoogle User ~ Anthony B., Plano, TX

“Good solid honest company. I would do business with you folks any day of the week!”

5 star repair garage doors reviewsGoogle User ~ Mike D., Richardson, TX

“From the time I called to make the appt through the end of my service call, A1 Affordable Garage Door Services provided me with exceptional customer service. The service tech was friendly, knowledgeable and efficiently fixed up my garage door again. Thank you!!”

5 star repair garage doors reviews Google User ~ Lori K., McKinney,TX

“Good service and friendly staff. I will call you when I need service”

5 star repair garage doors reviews Google User ~John M., Frisco, TX

“Very good and efficient, nice and friendly people, they do a great job and cleanup. I would not hesitate to recommend them to family and friends.”

5 star repair garage doors reviews Google User ~ Mary N., Flower Mound, TX

“A1 Affordable Garage Door Services does great work at a fair price.”

5 star repair garage doors reviews Five Star Rated by Home Services Review ~ Dean W., Argyle, TX

“The office personnel were friendly and was able to schedule me the same day. I will use this company in the future and recommend them to my friends and neighbors (including our neighborhood website “Next Door”)”

5 star repair garage doors reviews Google User ~ Ronald T., Carrollton, TX

” Since we have been living in our home, our 2-bay, 500 pound garage door has been very noisy and impossible to lift manually.  A1 Affordable Garage Door Services serviced the door on the same day that we called them to discuss the problem. The technician found that on spring out of three springs total wasn’t even connected to its shaft and that the weather strip was badly damaged. He then replaced the weather strippin quickly and tightened, adjusted the three springs and balanced the the door. He then went beyond what we expected and lubricated all rollers, springs and the track.  The door now is very quiet, well balanced and operated smoothly and very quietly. We couldn’t be happier for the prompt service which he provided and would highly recommend A1 Affordable Garage Door Services to every one.”

5 star repair garage doors reviews Five Star Rated by Home Services Review ~ Paul K., Fairview, TX

“Tech came out same day and replaced garage door. He was on time and finished when he said he would be. Office called next day to make sure everything was ok. I also received a thank you note! I was very impressed and will recommend!”

5 star repair garage doors reviews Google User ~ Barbara C., Plano, TX

“We scheduled an annual checkup on our garage door since we recently moved into our new home. The technicians were prompt and courteous. They explained several options to improve our garage door. They were not pushy about the most expensive option and gladly repaired a less expensive option. We would recommend A1 Affordable Garage Door Services”

5 star repair garage doors reviews Website User ~ Jack & Anne Y., Fairview, TX

“I had a great experience with A1. My tech Stuart was great, he was very knowledgeable and did a great job answering all of my questions.”

5 star repair garage doors reviews Website User ~James H., Frisco, TX

“Appreciated the same day service! Feels good that we now know of a reputable garage door company to contact 24/7, one that we would feel comfortable referring family and friends to as well!”

5 star repair garage doors reviews Google User Karen B., Frisco, TX

“Excellent! Good & friendly, Prompt & honest.”

5 star repair garage doors reviews Google User Paul R., Irving, TX

“Service was expensive. The cost of changing a belt was half the price of a new unit. That does not make sense. The job was done quickly and professionally.”

Website User ~  Kamran E., Plano, TX

“I was on my way out the door for a Saturday afternoon when I realized my garage door wouldn’t open. My car and my husbands car was stuck inside. We went online and found a google review for A1 & gave them a call. Within an hour the technician was at my home and less than 30 minutes later my garage door was repaired. Doesn’t get any better than that!”

5 star repair garage doors reviews Website User ~Tawana S., McKinney, TX

“We are very please with the work our technician. Matt was very friendly and knowledgeable. He made sure both doors were working properly. I would highly recommend A1 Affordable GDS. Thank you.”

5 star repair garage doors reviewsWebsite User ~ Lane & Gayle L., Rowlett, TX

“I was pleased with the work A1 Affordable did on my garage door. The technician Matt and Dakota were excellent and Knowledgeable. Matt performed a performance check on the garage door and pronounced it in great shape. I inquired about a gap between the door and the garage frame. Matt suggested the best solution was a perimeter seal and even assisted in the color selction. Due to scheduling, Dakota installed the seal a few days later. I would gladly recommend A1 Affordable to any of my friends.”

5 star repair garage doors reviews Website User ~Jacqui C., McKinney, TX

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