This is usually caused by broken torsion springs. Springs are under immense tension and lift the weight of the door. When they snap, the opener cannot lift the door on its own. Do not attempt to open the door manually, as it is extremely heavy and dangerous. Call a professional immediately for a spring replacement.

Loud noises often indicate a lack of lubrication or worn-out rollers. Metal-on-metal friction causes squeaking, while grinding may suggest worn bearings or a misaligned track. We recommend a "Lube and Tune" service to silence the door and prevent further damage to the opener.

This often happens when the emergency release cord (the red rope hanging from the opener) has been pulled, disengaging the carriage from the trolley. Check if the opener is locked into the track. If it is engaged and still not moving, you may have a stripped gear inside the opener unit.

We strongly advise against DIY spring repair. Torsion springs are under extreme tension and can cause severe injury or property damage if handled incorrectly. Our technicians have the specialized tools and training to replace springs safely and balance the door correctly.

Repair costs vary depending on the issue. A standard service call (including inspection and minor adjustments) typically starts at a fixed rate, while parts like springs, cables, or openers are additional. We provide upfront, transparent pricing before any work begins so there are no surprises.

Yes, we understand that a broken garage door is a security risk and an inconvenience. We offer same-day service and emergency repairs for urgent issues like trapped vehicles, broken springs, or doors that won't close.